Scope

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This cancellation policy applies to all catering services provided by The Coffee Box.

 

Notice Periods and Refunds

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1. More than 30 days before the event:

   • Refund: Full refund minus a non-refundable booking fee of [amount/percentage].

2. 15-30 days before the event:

   • Refund: 50% of the total cost.

3. Less than 15 days before the event:

   • Refund: No refund.

 

Force Majeure

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In the event of cancellation due to unforeseen circumstances beyond the control of both parties (e.g., natural disasters, emergencies), clients may be eligible for a full refund, credit for future services, or rescheduling options, at the discretion of [Your Company Name].

Rescheduling Policy

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1. More than 30 days in advance:

   • Fee: No additional fee.

   • Condition: Subject to availability.

2. Less than 30 days in advance:

   • Fee: [amount/percentage] rescheduling fee.

   • Condition: Subject to availability.

 

Client Responsibilities

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• Communication: Clients must notify [Your Company Name] of cancellations in writing via email at info@thecoffeebox.ca.

• Outstanding Balances: Any outstanding balances must be paid within 7 days of cancellation.

 

Company’s Right to Cancel

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The Coffee Box reserves the right to cancel services due to non-payment or safety concerns. In such cases, clients will receive a full refund.